Razed Casino Privacy Policy Overview

Razed Casino » Privacy Policy

Welcome to Razed Casino, the premier online gaming platform that values your privacy and data protection. This Privacy Policy is intended to help you understand how we collect, store, and use your personal information whenever you visit or interact with our services at https://razedcasinos.com/. By creating an account and participating in our games, you agree to the terms and practices outlined in this document. We encourage you to read it thoroughly, as it constitutes a binding agreement between you and our Company. If you have any questions or concerns, our dedicated team is available at [email protected].

Effective Dates and Amendments

This Privacy Policy takes effect from 01/11/2023, with the most recent updates made on 10/03/2024. Razed Casino reserves the right to amend or modify this policy at any time to reflect new technological developments, industry requirements, or legal obligations. Although we endeavour to inform our players of significant revisions, you should revisit this policy regularly. Your continued use of our website and services will be interpreted as your acceptance of any updates made.

Our Responsibility as a Data Controller

Razed Casino operates under valid licences and follows stringent regulatory standards that obligate us to collect and process personal data. Our primary objective in doing so is to facilitate your ability to participate in our gaming activities and to provide ancillary services you might need. We are committed to respecting your privacy rights and handling your personal information ethically, securely, and transparently.

Legal Framework

We take our obligations as a data controller seriously, ensuring we abide by all relevant gambling regulations. Compliance includes adhering to data protection directives and best practices designed to safeguard your personal information. Should you wish to know more about the legal foundations for this data processing, feel free to contact our Data Protection Officer at [email protected].

Consent and Scope of this Privacy Policy

By opening an account at Razed Casino, you consent to the collection, use, and disclosure of personal information as described in this policy. If you do not agree with these terms, you should refrain from registering or using our services. This Privacy Policy constitutes a mutual agreement, and it remains in effect whenever you access our website, submit data, or engage in any other interaction with Razed Casino.

Withdrawing Consent

You have the right to withdraw your consent at any time by closing your account and discontinuing the use of our services. However, please note that even upon withdrawal, we may retain certain information as required by law, such as financial records or evidence of transactions.

Types of Information Collected

Razed Casino gathers various categories of personal information. We do so to ensure that we can provide you with a seamless gaming experience, maintain legal compliance, and prevent any fraudulent activities.

Registration Data: Includes name, date of birth, contact details (email, phone number), and residential address.
Account Activities: Covers transaction histories, deposit methods, withdrawal information, and gaming logs.
Communication Records: Encompasses emails, web chats, or telephone calls you have with us for customer service or dispute resolution.
Technical Details: Consists of IP addresses, device IDs, location data, browser information, and activity logs collected via cookies or similar tools.
Verification Documents: May include scans of passports, driver’s licences, bank statements, or additional proofs of address to confirm your identity and to comply with anti-fraud protocols.
Survey or Feedback Submissions: Information you share voluntarily for improving our services and user experience.

Third-Party Data Sources

In some circumstances, we may receive personal information from trusted third parties, such as payment providers, software vendors, or verification agencies. Data transferred in this manner is limited to what is necessary to process transactions, verify identities, or otherwise fulfil our regulatory and contractual obligations.

Purposes for Processing Personal Data

We primarily use personal data to deliver, optimise, and support our online gaming platform. This includes essential tasks, such as handling deposits, processing withdrawals, verifying user identities, and conducting anti-money laundering checks.

Service Provision

We need specific personal details to enable you to place bets, access your favourite games, and manage your account effectively. Without accurate and verifiable information, we cannot offer you a safe and fair gaming environment.

Customer Support

Your personal data helps our support team address any queries or technical issues you may encounter. This includes verifying your identity before assisting with account-related requests to maintain account security.

Compliance with Legal Requirements

Gambling regulations stipulate ongoing obligations, such as age verification and anti-money laundering efforts. We collect and process data to satisfy these requirements and to maintain the integrity of our platform. In certain cases, we may share specific personal information with relevant authorities if necessary to fulfil reporting obligations or comply with legal orders.

Marketing and Promotional Activities

Provided you have given explicit consent, Razed Casino may send you promotional communications via email or text message to keep you updated on new games, offers, or special events. You may opt out at any time by updating your account settings or contacting us at [email protected]. Note that unsubscribing from promotional materials will not affect essential service notifications.

Disclosure of Information to Third Parties

We do not sell or lease your personal data to external entities. However, in several scenarios, limited data sharing is essential:

Compliance and Legal Obligations: We may disclose information to regulatory bodies or law enforcement agencies when legally mandated.
Service Providers: We rely on third-party entities for transaction processing, identity verification, and hosting services. These parties operate under strict contractual obligations to protect your confidentiality.
Corporate Transactions: In the event of mergers, acquisitions, or other corporate restructuring, your personal data may be part of the transferred assets. We will inform you promptly if this occurs.
Promotional Collaborations: We might share anonymised data with marketing or advertising partners to measure campaign effectiveness, but never in a way that can personally identify you without your explicit consent.

Safeguarding Data Shared with Third Parties

Whenever we work with external service providers, we ensure that appropriate data protection agreements are in place to maintain confidentiality and comply with pertinent privacy laws. These agreements hold our partners to the same rigorous standards we uphold.

Data Retention Policies

Due to regulatory mandates in many jurisdictions, Razed Casino must retain certain personal data for a minimum period—commonly five years—from the date of your last transaction or account closure. This is critical for record-keeping, audits, and investigations into fraud or money laundering. While we respect your right to request erasure, legal obligations may limit our ability to remove specific details until those obligations expire.

Account Closure

If you decide to close your account, we will ensure that your data is secured and used only for legitimate business interests or as necessary to comply with legal requirements. Once the mandatory retention period is over, any remaining personal information will be securely disposed of or anonymised so that it no longer identifies you.

Data Security Measures

Your privacy is paramount. Consequently, we employ robust security methods to safeguard stored and transmitted data. These measures may include encryption technologies, firewalls, secure network configurations, and periodic security assessments.

Access Restrictions

Only authorised personnel and third-party service providers who require access to fulfil their roles can retrieve your personal information. All staff with such access are bound by confidentiality agreements and risk disciplinary action if they misuse data.

Account Protection

You are responsible for maintaining the confidentiality of your account login credentials. We strongly suggest utilising strong passwords and enabling two-factor authentication (2FA) when possible to bolster account security. If you suspect unauthorised access, notify us immediately at [email protected].

Your Rights and Choices

You have the right to:

Request Access: Obtain a copy of the personal data we hold about you.
Rectify Information: Correct inaccurate details or update outdated personal data.
Erasure: Under certain legal circumstances, request deletion of personal data (subject to statutory retention requirements).
Restriction and Objection: In some situations, limit or object to processing activities.
Withdraw Consent: Stop certain optional processing (like marketing emails) at any time.

To exercise these rights, please email your request to our Data Protection Officer at [email protected]. For any direct marketing requests, you can also adjust your account preferences or reach out to [email protected].

Complaint Procedures

If you believe we have not addressed your concerns regarding data protection, you may lodge a complaint with a relevant supervisory authority, typically in the country of your residence. While we hope to resolve any issue amicably, this option remains your legal right.

Use of Cookies and Tracking Technologies

Razed Casino uses cookies, web beacons, and similar tools to enhance user experience, collect site analytics, and offer personalised content. Cookies are small text files stored on your device that help us remember your preferences. Some cookies are necessary to facilitate site functionality, while others track performance or enable marketing features.

Essential Cookies: Required for core features like login authentication and secure navigation.
Functional Cookies: Store user preferences (e.g., language, region) to optimise the website experience.
Analytics Cookies: Gather data about page views, session length, and user interactions to improve our offerings.
Advertising Cookies: Measure the effectiveness of promotions and might customise ads on our site or external platforms.

You can manage or disable cookies via your browser settings. However, blocking essential cookies may reduce certain functionalities, limiting your gaming experience on our site.

NetEnt and Third-Party Game Providers

When you engage with casino games developed by NetEnt or other third-party providers on Razed Casino, their respective privacy policies may also apply. We recommend reviewing those policies to fully understand how each provider collects and uses your data. Rest assured, we only partner with reputable organisations that meet our privacy and security standards.

External Links and Embedded Services

Our website may feature links to external resources or include embedded content from third parties. These resources or services have their own privacy policies, for which we cannot be held responsible. We encourage you to review the privacy statements of any linked or embedded content you access.